We would like to continue caring for your pets as well as farm or exotic species while minimizing the potential for disease transmission in our clinic. In order to do so, we will be implementing some changes until the severity of threat of the pandemic has subsided. We are making this decision based on the positive cases that have now been found in our neighboring Riley county. These measures may seem extreme, but we would rather be too cautious than to regret not having done what we could to help keep our community safe.
1. At this time we plan on remaining open during normal business hours, though our lobby and waiting area will now be closed.
2. Patients will be seen by appointment only. No walk-in appointments without calling ahead will be admitted. If you happen to stop by, please knock on the door to let us know you are here. In addition, you may also call the office at 785-456-7577 when you arrive. Please be advised the front door is locked to avoid the potential for too much foot traffic.
3. We will be offering a car-side pick-up for our small animal patients. As of March 23, 2020, our waiting room will be closed. Dogs must be on a leash and cats MUST BE IN CARRIERS. Please call 785-456-7577 when you arrive, and we will come out to your vehicle, discuss your pet’s needs, and take the animal inside for the needed vaccinations or treatments. We will bring your pet back to your vehicle and also collect payment car-side. Please be patient as we implement them new procedures.
4. We will offer curbside pick-up for all medications, foods, and retail products; please call in advance so that we may have your order ready so that we may minimize your wait time. Please call when you arrive and we will do our best to get your order out to you in a timely manner.
5. If you have a pet that needs a reoccurring prescription, flea and tick preventative, or heartworm medication and would prefer not to go out, please visit our online store.
6. Our large animal services will continue much as they always have, as personal contact is typically much less close.
7. In order to continue serving your pets’ needs, we need to remain healthy. If you are ill or have flu-like symptoms please stay home.
We appreciate the opportunity to continue to care for your livestock and furry family members and appreciate your patience as we all walk down an unfamiliar path for the time being. Dr. Brian and Dr. Shauna, as well as our staff, have an obligation to not only all of you whom are our loyal clients, but also to our families. Please take care and wash your hands!
Thanks to all of our clients for understanding! This is a new situation to many of us, but generations before us have dealt with the likes of diseases such as polio, and remember much the same type of protocols that were set in place back then.
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